A COMPARATIVE STUDY OF MEDICATION ADHERENCE AND PATIENT SATISFACTION: DUBAI’S ADVANCED DAY-CARE CENTRE VS. A BASIC HEALTH UNIT IN PUNJAB, PAKISTAN

Abstract

This study compares medication adherence and patient satisfaction between an Advanced Day-care centre in Dubai, UAE, and a Basic Health Unit (BHU) in Punjab, Pakistan, to examine the impact of healthcare infrastructure, resources, and patient engagement on health outcomes. Data were gathered on adherence rates and patient satisfaction through a structured survey, comparing 89% adherence at the UAE centre to 69% at the BHU. Findings indicate that accessible healthcare insurance, streamlined prescription processes, and a well-resourced infrastructure in the UAE contribute to higher adherence and patient satisfaction rates. In Dubai, 86% of patients rated their experience as "Excellent to Very Good," while 65% provided similar ratings at the BHU, highlighting how healthcare quality and availability of advanced facilities influence patient perceptions. Results suggest that limited funding, medication shortages, and dependency on government sponsorship in Pakistan’s BHU are likely factors leading to lower adherence and satisfaction scores. This study emphasizes the need for increased healthcare resources, quality training, and patient-centred care approaches in resource-limited settings. Future research should consider longitudinal studies and include geographic diversity to assess the long-term effects of healthcare quality and policy interventions on patient outcomes. Findings underscore the significance of quality assurance and trust-building measures to enhance patient care globally.